effective communication

Topics: Communication, Health care, Writing Pages: 3 (900 words) Published: April 13, 2014

Effective Communication

April 14, 2014
Dr. Jones
Effective Communication
Communication, as well as the organizational structure, is imperative for any organization to become successful. Effective communication is one of the main foundations in building a strong relationship between management, staff, patients and their families. Patients depend upon the staff to help them answer and understand questions regarding their health conditions. The organizational structure is one of the most efficient methods for allocation of relevant information within the facility. The appropriate organization structure is vital to authorize alliances of the organization to communicate within the facility and outside the facility. If there is no communication or ineffective communication the facility will fail to meet the needs of staff, patients, families as well as causing the organization to become unsuccessful. Organization Structure

The formal structure describes an organization that is typically hierarchical in nature. Formal structures use organization charts that include staff member’s names and their official job titles within the organization. The hierarchical organization begins at the top and flows down to managers then to employees under those managers. When an organization uses a formal structure the lines of authority are clear (Lombardi & Schermerhorn, 2007). Techniques for Sharing Information and Ideas

Sharing information and ideas with individuals comes in many forms of communication. Communication in the health care industry can vary depending on the individual one is working with. There is a time when all types of communication has to be in cooperated into the success of an organization and the care of patients. Face-to-face communication is effective as well as verbal communication via telephone is effective when communicating with doctors, managers, staff, patients and the community. Communicating face-to-face allows one to...

References: Best practices in patient communication reduce liability. (October 2011). Retrieved from http://www.riskandinsurance.com
Lombardi, D. N., & Schermerhorn, J. R. (2007). Health care management: Tools and techniques for managing in the health care environment. Hoboken, NJ: John Wiley & Sons.
Writing Effective Emails. (1996-2014). Retrieved from http://www.mindtools.com/CommSkll/EmailCommunication.htm
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